PRIVACY POLICY
Privacy Policy for Silver River Kayak
Effective Date: March 12, 2026
Silver River Kayak LLC, doing business as Silver River Kayak, values your privacy and is committed to protecting the personal information you share with us through our website and online services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, make a reservation, or otherwise interact with us online. By using our website, you agree to the terms of this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, reservation details, and any other information you submit through contact forms, booking forms, waiver forms, or customer service inquiries. We may also automatically collect certain information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage data through cookies and similar tracking technologies. If you make a purchase or booking through our website, your payment information may be processed by a third-party payment provider. We do not store full payment card information on our own servers unless specifically stated at the point of collection.
We use the information we collect to operate our business and provide our services. This includes processing and confirming reservations, responding to inquiries, sending booking confirmations and updates, processing payments, improving our website and customer experience, analyzing site usage, preventing fraud or misuse, complying with legal obligations, and, where permitted by law, sending marketing or promotional communications. We may use cookies, analytics tools, and similar technologies to understand how visitors use our site, improve functionality, and support marketing efforts. You may be able to disable cookies through your browser settings, although doing so may affect certain website features.
We do not sell your personal information for money. However, we may share your information with trusted third parties who help us operate our business, including booking platforms, payment processors, website hosting providers, email service providers, analytics providers, customer support tools, and professional advisors such as attorneys, accountants, and insurers. We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, or in connection with a business transfer such as a merger, sale, or restructuring.
Our website may include links to third-party websites or use third-party tools such as booking engines, maps, payment systems, analytics services, or social media features. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately. We take reasonable administrative, technical, and physical measures to help protect your personal information, but no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and tax records, resolve disputes, enforce our agreements, and comply with applicable legal obligations. When personal information is no longer needed, we will delete it or de-identify it when reasonably practical. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions. You may also opt out of marketing emails at any time by clicking the unsubscribe link included in those messages.
If you are a California resident, you may have certain privacy rights under California law, including the right to request information about the personal information we collect, use, disclose, or retain, and the right to request deletion or correction of certain personal information, subject to legal limitations. If applicable, requests may be submitted using the contact information listed below. We may need to verify your identity before processing your request. We do not sell or share personal information as those terms are defined under applicable California law.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent. If you believe a child has submitted personal information to us, please contact us so we can take appropriate steps to review and remove the information.
We may update this Privacy Policy from time to time. If we make changes, we will post the updated version on this page and revise the effective date above. Your continued use of the website after any updates are posted means you accept the revised Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact Silver River Kayak LLC